TERMS AND CONDITIONS

Terms & Conditions

Welcome to Kotabook.com. By using our website, you agree to comply with and be bound by the following terms and conditions of use, which govern your use of our website and the products and services we offer.

1. General
   a. Kotabook.com is an ecommerce website that offers study materials and books for competitive exams like JEE and NEET.
   b. The terms “we”, “us”, and “our” refer to Kotabook.com.
   c. By using our website, you agree to be bound by these terms and conditions, as well as our Privacy Policy.
2. Products and Services
   a. We offer a range of study materials and books for competitive exams like JEE and NEET.
   b. We reserve the right to modify, suspend, or discontinue any product or service at any time, without prior notice.
   c. All prices on our website are in Indian Rupees (INR).
3. Order Placement and Payment
   a. To place an order, you must be at least 18 years of age.
   b. We accept payment through various methods, including credit/debit cards, net banking, and UPI.
   c. All payments must be made in full at the time of order placement.
   d. We reserve the right to cancel any order that appears to be fraudulent or illegal.
4. Shipping and Delivery
   a. We offer doorstep delivery to most locations in India.
   b. Delivery times may vary depending on your location and the availability of the products you have ordered.
   c. We will not be responsible for any delays or failures in delivery that are beyond our control.
5. Returns and Refunds
   a. We offer a 15-day return policy for products that are damaged or defective.
   b. To initiate a return, please contact our customer support team at contact@kotabook.com.
   c. Refunds will be processed within 14 business days of the return being accepted.
6. Intellectual Property
   a. All content on our website, including text, images, and logos, is the property of Kotabook.com and may not be used without our written consent.
   b. You may not reproduce, distribute, or modify any content on our website without our permission.
7. Disclaimer of Warranties
   a. We make no warranties or representations about the accuracy, reliability, or completeness of any information on our website.
   b. We do not guarantee that our website will be free from errors, viruses, or other harmful components.
8. Limitation of Liability
   a. We will not be liable for any damages, including indirect, incidental, or consequential damages, arising out of your use of our website or the products and services we offer.
   b. Our liability will be limited to the amount you paid for the product or service in question.
9. Governing Law and Jurisdiction
   a. These terms and conditions will be governed by and construed in accordance with the laws of India.
   b. Any dispute arising out of these terms and conditions will be subject to the exclusive jurisdiction of the courts of Jaipur, Rajasthan, India.
10. Updates to these Terms and Conditions
    a. We reserve the right to update these terms and conditions at any time, without prior notice.
    b. Your continued use of our website after any changes to these terms and conditions will constitute your acceptance of the updated terms.

If you have any questions or concerns about these terms and conditions, please contact us at contact@kotabook.com.